What is a CoE?
Stands for Center of Excellence.
Definition
A Center of Excellence (CoE) is a strategic unit within an organization that provides expertise and specialized skills to promote and ensure excellence in the practices of its discipline.
Purpose
The primary purpose of a CoE is to drive the adoption, optimization, and governance of best practices. CoEs play a crucial role in influencing organizational culture towards continuous improvement.
Collaboration
CoEs collaborate with teams to disseminate knowledge and best practices, with the aim of improving the quality and consistency of the organization.
Services
Among the services of a CoE are training, process creation, playbooks, and mentoring.
Governance Frameworks
CoEs establish governance frameworks to ensure proper implementation and adherence to best practices.
Metrics
Often, CoEs measure the correct performance of their discipline's practices within the organization and identify areas for improvement.