MEASURING WHAT MATTERS

Metrics in an environment Agile

Alcibíades

Cabral

Díaz

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Agility is the ability to create and respond to change in order to profit in a turbulent business environment
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Jim Highsmith

Signatory of the Agile Manifesto

From risk management

To embracing uncertainty

From large-scale deliveries

To incremental deliveries

From functional silos

To cross-functional teams

What is not defined cannot be measured.
What is not measured cannot be improved.
What is not improved always degrades
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William T. Kelvin

Creator of the Kelvin scale

The act of measuring something also alters the thing measured.
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Werner Heisenberg

Pioneer physicist in quantum theory

(*) Simplification of the uncertainty principle

Metric 1:

Return on Investment (ROI)

How much does an iteration cost?
Estimate the delivered value?
(VALUE-COST)COST

Metric 2:

Reliability Percentage

How much have we committed?
How much have we done?
(DONECOMMITTED)×100

Metric 3:

Net Promoter Score (NPS)

Who are our users?
What do they value?
-%  PROMOTERS%  DETRACTORS
Think globally, act locally
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Patrick Geddes

Scottish urban planner and sociologist

Evidence-Based Guide